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Hotel Santa Catalina, A Royal Hideaway 5gl 5 Stars

Leon y Castillo, 227, 35005 Las Palmas de Gran Canaria, Spain Show on the map
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€47 /night
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4,5/5 Excellent Based on 220 reviews Tripadvisor
4,3/5 Very good Based on 44 reviews Destinia
Features
  • Wifi Wifi
  • Car park Car park
  • Air conditioning Air conditioning
  • Swimming pool Swimming pool
  • Spa Spa
  • Rural Rural
  • Transfer service Transfer service
  • Accessible Accessible
  • Family Family
  • Gym Gym
  • Eco-friendly Eco-friendly
Excellent location

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This luxury hotel was built in 1890 and renovated in 2005. It comprises a total of 202 rooms spread over 4 floors. Amongst the first-class facilities featured are a spacious lobby area, a spa centre, bars, public Internet terminal, WLAN Internet access, conference rooms and 1 restaurant. There is also a room service and a laundry service as well as car parking facilities and a garage. Finally, there is 1,000 m² of beautifully-kept gardens surrounding the hotel.

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Check-in and check-out
Check-in starts at: 14:00
Check-out ends at: 12:00

Services

  • General General
    • Wifi
    • Internet
    • Car park
    • Accessible parking
    • Air conditioning
    • Heating
    • Lift
    • Reduced mobility access
    • Non-smoker Rooms
    • Non-smoking throughout
    • Smoking area
    • Allergy-free room
    • Pets not allowed
  • Covid 19 - Health safety Covid 19 - Health safety
    • Disinfection with virucide
    • Body temperature checks
    • Daily disinfection of textiles
    • Daily disinfection of facilities
    • Partitions at the front desk
    • Alcohol-based sanitizer gel dispensers in common areas
    • Reduced capacity in restaurants
    • Mask and glove kits
    • Distance control in common areas
    • Partitions in the restaurant
    • Online check-in
  • Reception services Reception services
    • 24-hour front desk
    • Luggage storage
    • Safe
    • Currency exchange facilities
    • Cash dispenser
    • Tour desk
    • Valet parking
    • Press
  • Leisure and families Leisure and families
    • Nursery
  • Food and beverage Food and beverage
    • Restaurant
    • Bar
    • Snack Bar
    • On-site coffee house
    • Special diet menus (on request)
    • Room service
    • Breakfast in the room
    • Bottle of water
    • Fruits
    • Snacks
  • Transportation Transportation
    • Transfer service
    • Car rental
    • Charging point for electric vehicles
  • Common areas Common areas
    • Terrace
  • Business facilities Business facilities
    • Meeting rooms
  • Housekeeping service Housekeeping service
    • Daily maid service
    • Laundry
  • Wellness Wellness
    • Outdoor pool
    • Swimming pool
    • Rooftop pool
    • Pool bar
    • Pool/beach towels
    • Sun loungers or beach chairs
    • Sun umbrellas
    • Solarium
    • Spa
    • Hot tub/jacuzzi
    • Sauna
    • Massage
    • Beauty Services
    • Gym

Reviews: Hotel Santa Catalina, A Royal Hideaway 5gl

4.3
To date, we have received 4 reviews of the Hotel Santa Catalina, A Royal Hideaway 5gl hotel.
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4.4
4.4
Service
4.3
4.3
Location
4.4
4.4
Cleanliness and condition
4.3
4.3
Value For Money
4.3
4.3
Facilities and comfort
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  • 3
    Lovely hotel but where are the smiles??
    Stewart - Feb 4, 2017

    Nice room but a little smaller than my previous stay. Good hotel in general but the whole staff needs a lesson in smiling. Also they have a great knack of walking around looking busy but actually doing nothing. Difficult to get served most of the time unless you bellow across the room.. will probably look elsewhere in future.

  • 5
    Gorgeous
    Catalina - Aug 10, 2016

    A classy and full of character hotel, offering an oasis of peace and comfort. 300 years of history and great facilities are their recipe for offering you the perfect holiday and the best what Canaries has to offer. Yes, it's not a regular hotel like so many others, but it's character, all the facilities and the really helpful staff will make your holiday unforgettable. Will definitely return and reccommend!

  • -
    My opinion about this hotel Santa Catalina
    Michael - Oct 16, 2014

    The hotel is good but your service is pathetic. Firstly you caused me no end of problems by endeavouring to communicate in Spanish, as a result I was embarrassed at the hotel as you apparently gave them problems re payment which I had made to you.. Never again, if I se Destinia I will find alternate accommodation.

  • 3.2
    Impresiones del hotel Santa Catalina
    Wendy - Mar 2, 2012

    Despite the reformas the Santa Catalina is still hopelessly old-fashioned and doesn\'t feel at all like a 5 star hotel.

    The staff at reception are rude. The information available for foreign tourists is minimal despite the fact that when we stayed, most of the guests were foreigners. There are no newspapers, magazines except in Spanish available, and only CNN on the television.

    The rooms are large and well maintained and the breakfast is extraordinary well done and generous.

    It is an attempt to create an ambiance of luxury, but an unsuccessful one.

    The rate we paid thanks to Destinia was very good and there is so little to choose from in Las Palmas!!

    I would suggest that you add to your list of restaurants Deliciosa Marta which is in the 2012 Michelin Guide.(Perez Galdos 23. 928 370882. The best restaurant we found in Las Palmas.

Useful information:

Other names for Hotel Santa Catalina, A Royal Hideaway 5gl:
Santa Catalina By Barcelo Group
Santa Catalina 5 Las Palmas De Gran Canaria
Santa Catalina

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